Under my public exterior I can be quite sensitive. I was deeply affected emotionally when one of our community members lashed out at me for an extended period of time in what was obviously displaced anger. I kept my cool, but it hurt. I also felt like a failure because I was unable to “handle” the incident. The community member kept returning. At first I avoided them to avoid provoking a reaction. After a couple of visits I acknowledged them with a nod and greeting. Later I exchanged brief pleasantries. More recently we had a friendly conversation. It feels way better to reconcile with someone than to nurse a grudge.